Clinical Cookie and Browser Storage Policy
Last updated: September 2, 2026
1. Cookie and Local Storage Overview
Like most professional healthcare applications, the Neuregen portal utilizes small data files stored on your device (cookies, localStorage, and sessionStorage) to enhance your digital experience, secure forms, remember clinical preferences.
2. How Neuregen Uses Cookies
We categorize our cookie and browser storage usage into two functions: (1) Essential Cookies: necessary for the secure functioning of our diagnostic pre-screeners and digital triage submissions; (2) Functional/Preference Cookies: used to store your selected SGB or ketamine biological map preferences so you do not have to reset them on return. We do not use analytics or advertising cookies.
3. Specific Essential Data We Persist
We use standard browser local storage to maintain clinical states: (a) 'neuregen_inquiries': securely stores a local record of your submitted consultation requests so you can track your request status locally; (b) 'neuregen_cookie_consent': maintains your preference regarding cookie permissions (accepted/declined) to prevent repeated prompting; and (c) 'neuregen_chatbot_messages': caches active chat logs with our clinical AI representative during your session for a seamless conversational flow.
4. Controlling and Deleting Cookies
You have the absolute right to accept, decline, or clear browser cookies and local storage. Most modern web browsers allow you to manage cookie permissions via their settings panels. If you select 'Decline' on our minimal confirmation banner, we will set a single persistent essential cookie to remember your preference. Please note that disabling essential local storage may limit the active functionality of our interactive Neuro-Path Finder and digital appointment scheduler.
5. Contact us
For any further questions regarding our technical tracking protocols, secure cloud storage policies, or HIPAA-aligned digital practices, please call our office at 866-999-1177.

